Saturday, 16 July 2011

Southern Cross, CQC's and PCC's

Responding to a letter that I sent to Paul Burstow MP, Minister of State for Care Services before the closure announcement, Paul Burstow said reassuringly: “The Government is determined to maintain continuity and quality of care for all care home residents across the country.
Mr Burstow also said: “We consider the private sector should be fully capable of resolving this issue”. 
I wish I could share his confidence but residents of Southern Cross have no grounds to be confident in the performance of the private sector as they have learnt to their cost. If Government’s continue to abandon large areas of social provision to the private sector without adequate oversight vulnerable members of our society will continued to be viewed as tradeable assets - much to the delight and profits of private equity funds -  and not people.

The performance of the Quality Care Commission (CQC) has been worse than lamentable in this respect as has the Press Complaints Commission (PCC) in the case of Murdoch. It seems that all you have to do is put 'Complaints Commission (CC) in a title and you are guaranteed ineffectiveness.

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